The Billing Executive is responsible for managing and overseeing the billing process to ensure accurate and timely invoicing, payment processing, and maintaining billing records. This role involves coordination with various departments to resolve billing issues, handling customer queries, and ensuring compliance with financial policies and procedures. .
Key Responsibilities
Prepare and issue accurate invoices to customers based on services rendered or products delivered.
Ensure invoices are generated in accordance with company policies and billing agreements.
Monitor billing cycles and ensure timely dispatch of invoices to clients.
Track payments and follow up on outstanding invoices.
Record and reconcile payments received, and update customer accounts accordingly.
Work with the finance team to manage discrepancies in payments or account balances.
Respond to billing inquiries from customers and resolve disputes in a timely and professional manner.
Provide detailed billing information, explanations, and any required documentation to customers.
Coordinate with sales, customer service, and operations teams to clarify billing-related issues.
Maintain accurate records of all billing activities, including invoices issued, payments received, and outstanding balances.
Generate periodic reports on billing, collections, and account aging for review by management.
Assist in the preparation of financial reports and audits by providing necessary billing information.
Ensure all billing procedures comply with company policies, legal standards, and tax regulations.
Review and verify billing data for accuracy and completeness.
Work closely with the finance department to ensure billing accuracy and address any discrepancies.
Utilize billing software to generate invoices, track payments, and manage customer accounts.
Update and maintain customer information in the billing system to ensure accuracy and efficiency.
Troubleshoot billing software issues and report system problems when necessary.
Work closely with the accounting, sales, and operations teams to ensure smooth billing operations.
Provide input on process improvements to enhance the efficiency of the billing cycle.
Skills & Experience
Minimum 2 years of experience required.
Bachelor’s degree in finance, accounting, business administration, or related field (preferred but not mandatory).
Prior experience in billing, accounts receivable, or a similar role.
Strong understanding of billing processes, invoicing, and payment collections.
Excellent organizational and time management skills.
Attention to detail with a high degree of accuracy in handling billing data.
