Receptionist Jobs in Vancouver, Canada

Real Estate
Vancouver
September 14, 2024
$1800 - $2700 / month
Full Time

Job Overview

  • Date Posted
    September 14, 2024
  • Location
    Vancouver
  • Offered Salary
    $1800 - $2700 / month
  • Expiration date
    May 5, 2026
  • Experience
    1 Year
  • Gender
    Female
  • Qualification
    Bachelor Degree
  • Career Level
    Executive

Job Description

  • The Receptionist is the first point of contact for visitors and clients, responsible for managing front desk operations and providing exceptional customer service. This role involves greeting visitors, answering phone calls, handling inquiries, and performing various administrative duties to support the office’s smooth operation.

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Key Responsibilities

  • Greet and welcome visitors in a professional and friendly manner.
  • Direct visitors to the appropriate personnel or department, ensuring smooth and timely communication.
  • Maintain a tidy and organized reception area at all times.
  • Answer, screen, and forward incoming phone calls in a courteous and efficient manner.
  • Take and relay messages or redirect calls to appropriate staff members when necessary.
  • Handle inquiries related to company services, office hours, and directions.
  • Manage visitor logs, ensuring all guests sign in and out.
  • Issue visitor passes or badges and notify staff of their arrival.
  • Coordinate with security or relevant departments for VIP or special visitors.
  • Receive, sort, and distribute incoming mail and packages.
  • Prepare outgoing mail and courier packages, ensuring timely dispatch.
  • Notify employees of deliveries and ensure proper documentation of all transactions.
  • Assist with scheduling meetings, booking conference rooms, and organizing appointments.
  • Perform basic administrative tasks, such as data entry, filing, and photocopying.
  • Manage office supplies inventory, including monitoring stock levels and placing orders when necessary.
  • Provide excellent customer service, addressing inquiries and complaints from clients or visitors in a professional manner.
  • Help resolve basic issues or direct individuals to the appropriate department for further assistance.
  • Assist in maintaining meeting room schedules and ensuring proper coordination of meeting spaces.
  • Notify staff of scheduled appointments and assist in scheduling follow-ups if needed.
  • Follow security procedures by monitoring access to the building and reporting any suspicious activity.
  • Ensure compliance with visitor protocols and safety guidelines.

Skills & Experience

  • Minimum 1 year of experience required.
  • 3 years of graduation degree or equivalent (additional qualifications in administration or hospitality preferred).
  • Previous experience as a receptionist, front desk officer, or in a similar customer service role.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional appearance and demeanor.