Delivery Executive Job in Melbourne, Australia

Customer
Australia
September 13, 2024
$1600 - $2600 / month
Full Time

Job Overview

  • Date Posted
    September 13, 2024
  • Location
    Australia
  • Offered Salary
    $1600 - $2600 / month
  • Expiration date
    May 5, 2026
  • Experience
    2 Year
  • Gender
    Both
  • Qualification
    Certificate
  • Career Level
    Executive

Job Description

The Delivery Executive is responsible for ensuring the timely and accurate delivery of goods and services to customers. This role involves managing delivery routes, handling packages with care, providing excellent customer service, and maintaining accurate records of deliveries. The Delivery Executive plays a crucial role in enhancing customer satisfaction and upholding the company’s reputation for reliable service.

Key Responsibilities

  • Execute daily delivery routes efficiently and in accordance with company policies and procedures.
  • Load, transport, and unload packages safely, ensuring they are delivered in good condition.
  • Interact with customers in a professional and courteous manner, addressing any questions or concerns they may have.
  • Obtain customer signatures or confirmations upon delivery and handle any required paperwork or digital documentation.
  • Utilize GPS and routing software to plan and adjust delivery routes for maximum efficiency and timeliness.
  • Adapt to changes in delivery schedules or routes as needed.
  • Conduct pre-trip and post-trip inspections of delivery vehicles to ensure they are in good working condition.
  • Report any vehicle issues or maintenance needs to the appropriate personnel.
  • Handle packages with care to prevent damage during transit and delivery.
  • Verify that packages match delivery documentation and ensure accuracy in the delivery process.
  • Maintain accurate records of deliveries, including delivery times, addresses, and any issues encountered.
  • Report any delivery discrepancies, such as missed or damaged packages, to the supervisor.
  • Adhere to all traffic laws and safety regulations while operating the delivery vehicle.
  • Follow company policies and procedures related to deliveries and customer interactions.
  • Address and resolve any delivery-related issues or customer complaints promptly and effectively.
  • Communicate with the logistics team or customer service department as needed to resolve delivery issues.

Skills &  Experience

  • Minimum 2 years of experience required.
  • Excellent driving skills with a valid [State/Country] driver’s license and a clean driving record.
  • Strong customer service and communication skills.
  • Ability to navigate using GPS and maps.
  • Good organizational and time-management abilities.
  • Physical stamina to handle and deliver packages of varying sizes and weights.

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